Refund policy

Refunds

Belleza Munidal is a provider of custom printed on demand items, which means that all products are unique and produced at the time the order is placed. As a result, no refunds are allowed,  except for cases of manufacturer errors or damaged items.

 

Store Credits/Exchanges

In the event of an incorrect size,  color, or simply a change of mind, a store credit for the original item amount, less shipping costs, will be issued. 

Please contact us at: shopbellezamundial@gmail.com to begin the exchange/store credit process.  Instructions on where to return your item at your cost will be sent.  Once your item(s) has been received, inspected and approved for an exchange, you will receive an approval email.

To be eligible for a store credit, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Store credits must be used within 30 calendar days from date of issuance, or item(s) will be returned to the original address on file, less shipping cost.

Please refer to the measurement guides listed on each item before ordering.

 

Manufacturer Errors/Damaged Items

In the case of a damaged item or a manufacturing error, please contact us at shopbellezamundial@gmail.com within 14 calendar days from date of product delivery. A clear photo or video may be requested to support the request. If approved,  you’ll be automatically refunded on your original payment method within 10 business days. 

 

Digital Images/Mock Ups

Our use of mock photos and designs are meant to give you the most accurate portrayal of the  item. Images of the actual item are included in each listing. Our printing partners use various machines and equipment to make your item, so there may be a slight difference in the final shading, coloring, or presence of a slight odor. This is expected and is not considered a manufacturer error. 

 

Lost/Undelivered Items

In the case of unsuccessful delivery, we ask that you contact your local mail carrier for additional options as we are unable to provide refunds for lost items.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom printed products (such as special orders or personalized items), and personal care goods and drink ware (such as beauty products, cups, mugs, and masks).  Shipping costs are non-refundable, unless in the event of an error with an order.

 

Cancellations

You make changes to an order or cancel an order up until 8 p.m. CST of the same business day. Most weekend orders can be cancelled up to 8 p.m. CST of the next Monday, unless the Monday is a holiday. After 8 p.m. CST, orders are sent to be fulfilled and printed and cancellation is no longer possible. Refunds will not be allowed for requests after the cutoff time.

 

Shipping

All orders are normally completed and fulfilled within 3 business days and delivered within an additional 5-7 business days. Tracking numbers will be provided once items are shipped. 

At this time, delivery is only supported for the continental U.S., the corresponding territories, and APO/FPOs.

 

Special Requests - Bulk Orders

Please contact us at shopbellezamundial@gmail.com to request a custom or specific item that is not currently listed. Depending on the request, a service fee may be included.

In the event of a bulk order of 10 or more on an item, please contact us for special pricing.